Home care in Leicester and Leicestershire that feels like family
Compassionate, reliable support for your loved ones. From a local team across Leicester and Leicestershire that truly understands what your family is going through.
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About Us
Your local care team in Leicester and Leicestershire
Blue Arch Homecare is a locally owned and community-rooted business in Leicester and Leicestershire. Our carers live in the areas they serve. From Oadby and Wigston to Hinckley, Loughborough, and the city centre. We specialise in dementia, disability, and age-related care. We’re your neighbours, not a distant agency.
Carers who know Leicester as you do
Our carers live locally and know the city inside out. The neighbourhoods, the GP surgeries, the familiar landmarks. That local connection helps them build genuine, trusting relationships with your loved one.
Specialist dementia and complex care expertise
Our Leicester team includes trained dementia and complex care specialists. Every carer receives ongoing training, and we take time to learn your loved one’s history, preferences, and the details that matter.
Consistent carers you can trust
No revolving door of strangers. We match each client with a small, dedicated team of carers who become familiar, trusted faces your loved one looks forward to seeing.
Our Services
Home care services in Leicester and Leicestershire
Every family’s situation is different, and so is every care package we create. Whether your loved one needs a helping hand for a few hours a week or more comprehensive daily support, our Leicester team will build a plan around what matters most to them: their independence, their dignity, and their comfort at home. Explore our services below to see how we can help.
Companionship
More than just company. Regular visits from a friendly, familiar face. Conversation, activities, and genuine human connection for older people who spend too much time alone.
Domestic Support
Keeping home comfortable and safe. Practical help with cleaning, laundry, shopping, and everyday tasks that become harder to manage—so your loved one can enjoy their home again.
Respite Care
Taking a break doesn’t mean you’re failing, it means you’re human. Respite care gives family carers time to rest while your loved one receives compassionate support at home.
Personal Care
Dignified support with washing, dressing, and daily personal tasks. Sensitive, respectful help delivered at your loved one’s pace, preserving their independence and self-respect.
Elderly Care
Helping your loved one live well at home with support that adapts to their needs, personal care, meals, medication, and companionship, all delivered with warmth and respect.
Hospital to Home Care
A safe bridge between hospital and independence. We help your loved one recover at home with practical support during those vulnerable first days and weeks after discharge.
Live-in Care
Round-the-clock support without leaving home. A dedicated carer lives with your loved one, providing continuous help while they stay surrounded by everything familiar.
Overnight Care
Peace of mind through the night. Whether sleeping or waking support, our carers are there to help when darkness brings worry, confusion, or the need for assistance.
Dementia Care
Specialist support for living well with dementia. Patient, understanding carers who help your loved one stay at home, surrounded by familiar things, for as long as possible.
Our Process
Getting started is simple
We know that arranging care for someone you love can feel overwhelming. That’s why we’ve made our process as straightforward and reassuring as possible, so you always know what to expect.
Step 1: Have a conversation with us
Give us a call or fill in our enquiry form, and we’ll arrange a no-obligation chat. This is your chance to tell us about your loved one, ask any questions, and share what’s been worrying you. There’s no pressure and no rush; we’re here to listen.
Step 2: We visit and create your care plan
One of our Leicester care managers will visit your loved one at home for a thorough, friendly assessment. We’ll get to know them as a person and not just their care needs, but their routines, preferences, and the things that bring them comfort. From there, we’ll build a personalised care plan that fits around their life, not the other way around.
Step 3: Care begins, and we stay in touch
We’ll introduce your loved one to their dedicated carers before the first visit, so there are no surprises. Once care begins, we don’t disappear. Your care manager will check in regularly, and you can reach our Leicester team anytime with questions or if anything changes. We’re with you for the long haul.
Contact your Leicester team
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FAQs
We know you’ll have questions, and we’re always happy to answer them. Here are some of the things families in Leicester and Leicestershire ask us most.
In many cases, we can begin care within a few days of your initial enquiry. After our care manager visits your loved one at home and we’ve agreed on a care plan together, we’ll match them with a suitable carer and arrange an introduction. If you’re in an urgent situation, let us know. We’ll always do our best to help as quickly as possible.
Our Leicester branch provides home care across the city and throughout wider Leicestershire, including Oadby, Wigston, Narborough, Blaby, Enderby, Countesthorpe, Hinckley, Loughborough, Market Harborough, Melton Mowbray, and Coalville. If you’re not sure whether we cover your area, give us a call, and we’ll let you know straight away.
We do everything we can to ensure continuity. Each client is matched with a small, dedicated team of carers so your loved one builds a genuine relationship with the people supporting them. While we can’t always guarantee the same carer for every single visit – illness and holidays happen – any cover carer will be properly briefed and familiar with your loved one’s care plan.
Yes. Dementia care is one of our specialisms. Our carers receive dedicated dementia training and ongoing development so they can provide the service user with the understanding and support that people living with dementia need. We focus on maintaining familiar routines, encouraging independence where possible, and creating moments of genuine connection and comfort throughout the day.
The cost of home care depends on the type and amount of support your loved one needs, so we’ll always give you a clear, personalised quote after our initial assessment – with no hidden fees. We can also help you understand whether your loved one may be eligible for local authority funding or other financial support. We believe in being completely transparent about costs, so you’ll always know exactly what you’re paying for.